DaveShaw
| Joined: | Sat, Dec 28th 2024, 18:55 | Roles: | N/A | Moderates: | N/A |
Latest Posts
| Topic | Author | Posted On |
|---|---|---|
| Transforming Customer Support Through Augmented Agents | alanstatener@gmail.com | 3 days, 7 hours ago |
| Augmented customer service offers you a great way to improve support without breaking the bank. The key is to find the right company to partner with. You need a robust solution that will give the answers you need. The problem is that many of the AI-based products today run on generative AI. This can be prone to hallucinate if you don’t train it properly. Therefore, you need to be very careful about the training dataset you use. It’s better to use high-quality, relevant examples and select use cases than swathes of poor-quality data. |
||
