NK3V
Joined: | Sun, May 16th 2010, 18:04 | Roles: | N/A | Moderates: | N/A |
Latest Posts
Topic | Author | Posted On |
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Plans for LoTW? | NK7Z | on 12/12/12 |
In my estimation the future of LoTW is 'shaky'..... I just spent a couple of hours trying to help a fellow ham reinstall his LoTW. He was pulling his hair out and since I am a happy LoTW user I thought I could be of help. Boy was I wrong. I must have been very lucky when I got my LoTW up and running a year and a half ago because trying to reinstall it on his computer was an exercise in frustration. It took him over 3 weeks, 2 email requests and a phone call to finally get a new certificate. His initial email request for a new certificate never was answered. Next he didn't have any luck getting LoTW to recognize his new certificate - that's where I thought I could help him. No dice. The program will just not recognize his .tq6 file. Anyway this ARRL member for over 40 years is seriously wondering why he's a member if he can't use the services his membership fees are supporting. I hope they get this fixed soon - it's just NOT user friendly, particularly to those not computer geeks. 73, Jim NK3V |